A reputed private university offering undergraduate and postgraduate programs across multiple disciplines was facing challenges with student admissions, engagement, and lifecycle management. Their legacy systems created friction in onboarding students, collecting fees, and managing academic records.
Applicants had to submit forms via email or in person, leading to delays, missing documents, and poor visibility for staff.
Student data (applications, communications, payments, marks) were stored in isolated spreadsheets and platforms.
Lack of integration between fee systems and admissions created frequent discrepancies and manual reconciliation.
Students and parents couldn’t track application status, fee dues, or academic records without contacting support.
"Salesforce helped us simplify and unify every part of the admissions journey. From capturing inquiries to sharing marksheets, everything is now digital, transparent, and student-friendly. Purple Chillies has been an amazing partner in this transformation"
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